Privacy Policy

Continuum Manufacturing Co Pty Ltd

1. Introduction

Continuum Manufacturing Co Pty Ltd ("Continuum Manufacturing Co", "we", "our", or "us") is committed to protecting the privacy and security of personal information entrusted to us.

As an Australian advanced manufacturing company supporting the aerospace, defence, industrial, and commercial sectors, we recognise the importance of maintaining strict confidentiality and complying with applicable privacy, security, and export control obligations.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:

Visit our website;
Contact us regarding our services;
Submit enquiries or requests for quotations;
Apply for employment;
Engage with us as a customer, supplier, contractor, or business partner.

2. Compliance

Continuum Manufacturing Co complies with:

Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs);
Defence Industry Security Program (DISP) requirements where applicable;
Export control obligations under Australian legislation;
Applicable contractual security obligations imposed by Australian Government agencies and defence primes;
Relevant cybersecurity and information security requirements associated with defence and aerospace programs.

Where required by contract, certain information may also be handled in accordance with:

International Traffic in Arms Regulations (ITAR);
Export Administration Regulations (EAR);
Defence Trade Controls Act 2012 (Cth);
Protective Security Policy Framework (PSPF);
National security and controlled technology requirements.

3. Information We may collect:

Personal Information

Name;
Company name;
Job title;
Email address;
Telephone number;
Postal address;
Billing information;
Employment application details;
Qualifications and experience.

Technical Information

When you visit our website, we may automatically collect:

IP address;
Browser type;
Device information;
Operating system;
Website usage data;
Cookies and analytics information.

Business Information

Where relevant to projects or enquiries:

Engineering specifications;
Drawings and CAD files;
Manufacturing requirements;
Supplier and customer information;
Project correspondence.

4. Sensitive and Controlled Information

Due to the nature of aerospace and defence manufacturing, Continuum Manufacturing Co may receive information that is:

Commercially confidential;
Export controlled;
Security classified (where authorised);
Subject to non-disclosure agreements;
Subject to customer security requirements.

Such information is handled only by authorised personnel and protected using appropriate administrative, physical, and technical safeguards.

5. How We Use Information

We may use information to:

Respond to enquiries;
Prepare quotations and proposals;
Manufacture products and deliver services;
Manage customer and supplier relationships;
Process payments and invoices;
Recruit employees and contractors;
Improve our website and services;
Comply with legal, regulatory, contractual, and security obligations;
Support aerospace and defence programs.

6. Disclosure of Information

We do not sell personal information.

Information may be disclosed to:

Employees and authorised contractors;
Professional advisers;
Service providers supporting our business operations;
Government authorities where required by law;
Defence customers, primes, or agencies where required by contract;
Overseas recipients only where legally permitted and necessary for project delivery.

Any disclosure is limited to the information reasonably required for the relevant purpose.

7. Export Controls and Defence Requirements

Certain information, technical data, drawings, software, and specifications provided to Continuum Manufacturing Co may be subject to Australian or foreign export control laws.

By providing information to us, you acknowledge that:

Some information may be subject to legal restrictions;
We may be required to verify nationality, citizenship, or access eligibility for certain projects;
We may refuse to accept or transfer controlled information where legal requirements cannot be satisfied

8. Website Cookies

Our website may use cookies and similar technologies to:

Improve website performance;
Analyse traffic and usage patterns;
Enhance user experience.

You may disable cookies through your browser settings; however, some website functionality may be affected.

9. Data Security

Continuum Manufacturing Co maintains reasonable security measures designed to protect information from:

Unauthorised access;
Misuse;
Loss;
Interference;
Disclosure;
Alteration or destruction.

Security measures may include:

Restricted access controls;
Password protection;
Encryption where appropriate;
Secure file storage;
Staff confidentiality obligations;
Cybersecurity controls aligned with industry best practice.

10. Retention of Information

We retain information only for as long as reasonably necessary to:

Provide our services;
Meet contractual obligations;
Comply with legal requirements;
Support defence and aerospace record-keeping requirements.

When information is no longer required, it will be securely destroyed or de-identified where appropriate.

11. Third-Party Websites

Our website may contain links to external websites. Continuum Manufacturing Co is not responsible for the privacy practices or content of third-party sites.

12. Access and Correction

You may request access to personal information we hold about you or request corrections if information is inaccurate, incomplete, or outdated.

Requests may be submitted using the contact details below.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any revised version will be published on our website and will become effective upon publication.

14. Contact Us

Continuum Manufacturing Co Pty Ltd

Email: info@continuummfg.com
Website: www.continuummfg.com

For privacy enquiries or complaints, please contact:

Attention Privacy Officer
Continuum Manufacturing Co Pty Ltd
Email: info@continuummfg.com.au